SUPPORTED BRANDS

Laptops we repair

LAPTOR is an independent post-warranty repair service. Brand names and trademarks belong to their respective owners.

GDAŃSK WRZESZCZ

Power and USB-C repair

A damaged socket is only one possible cause. We check the adapter input, protection circuits, charging controller, battery communication and USB-C Power Delivery negotiation.

LAPTOR · GDAŃSK WRZESZCZ

We diagnose the entire charging path

A damaged socket is only one possible cause. We check the adapter input, protection circuits, charging controller, battery communication and USB-C Power Delivery negotiation.

Common symptoms

No charging, charger detected intermittently, USB-C plug heating up, battery not detected, device only works from the adapter, or no response to the power button.

Diagnosis before a decision

We first identify the cause of the fault and check whether the repair is technically and financially reasonable. You receive the proposed scope and estimated price before we begin.

Your data and device

We avoid unnecessary access to customer files. If a test requires logging in or may affect data, we agree the procedure with you in advance.

Repair or replacement?

Component-level work can often restore the original assembly and avoid an expensive replacement. When replacement is safer or more economical, we explain why and present the available options.

Warranty and documentation

The completed scope is recorded on the service order. The warranty applies to the work and parts specified in the handover document.

Frequently asked questions

Do you start work immediately?

No. After diagnosis, we present the scope and estimated price. We start the repair after your approval.

How long does diagnosis take?

It depends on the fault and current workload. We provide an initial time estimate when accepting the device.

Will my files be safe?

Data safety is a priority. Please tell us about any particularly important or sensitive data when handing over the device.

Can you collect the laptop?

Yes. Personal pickup is available by prior arrangement in Tricity and selected nearby towns.

01–05

PROCESS

A repair process you can follow

Your device receives a service order number and a six-digit PIN for online status checks. We protect customer data and agree any additional work before proceeding.

  1. 01Tell us what happened
  2. 02Bring in the device or arrange pickup
  3. 03We diagnose the fault
  4. 04You receive the scope and price
  5. 05We repair after approval