LAPTOR · GDAŃSK WRZESZCZ
Pickup and return
We confirm the address and time in advance. After diagnosis, you receive the repair scope and estimated cost for approval.
A repair process you can follow
Your device receives a service order number and a six-digit PIN for online status checks. We protect customer data and agree any additional work before proceeding.
Diagnosis before a decision
We first identify the cause of the fault and check whether the repair is technically and financially reasonable. You receive the proposed scope and estimated price before we begin.
Your data and device
We avoid unnecessary access to customer files. If a test requires logging in or may affect data, we agree the procedure with you in advance.
Repair or replacement?
Component-level work can often restore the original assembly and avoid an expensive replacement. When replacement is safer or more economical, we explain why and present the available options.
Warranty and documentation
The completed scope is recorded on the service order. The warranty applies to the work and parts specified in the handover document.
Frequently asked questions
Do you start work immediately?
No. After diagnosis, we present the scope and estimated price. We start the repair after your approval.
How long does diagnosis take?
It depends on the fault and current workload. We provide an initial time estimate when accepting the device.
Will my files be safe?
Data safety is a priority. Please tell us about any particularly important or sensitive data when handing over the device.
Can you collect the laptop?
Yes. Personal pickup is available by prior arrangement in Tricity and selected nearby towns.