Which devices do we service?
ROG Strix / SCAR
For performance drops in games, we compare CPU and GPU temperatures, clock speeds and power draw. We also check the correct adapter, fans and heatsink contact.
ROG Zephyrus
A slim design needs the entire cooling system checked, not just dust removed. Display faults require us to distinguish the panel and cable from graphics-related problems.
ROG Flow
We also accept convertible and tablet designs such as Flow X13, X16 and Z13. Disassembly, cooling and charging arrangements depend on the exact product variant.
ROG is a family, not a single model. Include the complete product code, such as G614, GA402 or GZ301 followed by its full suffix. Similar marketing names can hide different motherboards, displays and cooling systems.
What problems can we investigate?
Heat and shutdowns
We check airflow, fans, thermal contact and CPU/GPU behaviour under load.
No power or charging
We inspect the adapter, connector, input protection and charging circuit. USB-C testing follows the functions supported by the particular model.
Black screen or instability
We distinguish display, memory and firmware issues from motherboard faults. A black screen alone does not prove that the GPU has failed.
Liquid damage and mechanical faults
We assess the electronics, ports, keyboard, hinges and mounts. Do not restart a device after liquid damage.
Cooling service for your specific design
Selected ROG laptops use liquid metal. Before removing the cooling assembly, we identify the intended CPU and GPU materials and inspect protection around the chips. ROG branding alone does not identify the same cooling solution across all generations.
Paste, PTM and liquid metal are not interchangeable based only on the laptop name. We consider heatsink design, contact pressure and the materials used on memory and power components. Maintenance is agreed after inspection; we do not promise a fixed temperature reduction.
What do we check before returning the device?
We compare operation before and after the agreed work under conditions relevant to the reported fault.
Following cooling maintenance, we check temperatures, fans, clock speeds and stability under load. After a power repair, we test charging and operation with the appropriate adapter. Any system access needed to reproduce the fault is agreed with you.
What should you include in your request?
- The full model code, the game or application involved, time until the fault occurs, and whether the adapter is connected.
- Your usual adapter and details of previous maintenance, liquid metal work, spills or repairs.
- A photo of an intermittent fault or error message. You do not need to repeatedly force the laptop to shut down.
Questions before repair
Does every ASUS ROG use liquid metal?
No. CPU and GPU materials vary by model, generation and cooling design. We identify the requirements of the specific device before maintenance.
My ROG shuts down in games. Is cleaning enough?
Not necessarily. Cooling, the adapter, memory and electronics can produce similar symptoms. We first investigate the circumstances of the failure.
Do you repair the ROG Flow Z13?
Yes, we also accept the Flow Z13. Feasibility and cost depend on the full model, damage and parts availability.
Can the motherboard be repaired rather than replaced?
Component-level repair is possible for selected faults. Measurements help us assess the scope and value of the repair before quoting.
How much does ROG repair cost and how long does it take?
Cost and timing depend on diagnostics, parts availability and the tests required. We provide them after checking the device rather than quoting one price for every ROG.
Visit us in Wrzeszcz or arrange collection
LAPTOR is at al. Grunwaldzka 99/101, 80-244 Gdańsk, first floor — balcony entrance. We serve Gdańsk, Gdynia, Sopot and nearby towns. Collection and transport terms are agreed before the visit; repairs take place at our workshop. We also accept securely packed shipments from across Poland by prior arrangement.